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SRAM Eagle Powertrain: Answers to the most frequently asked questions

Here are the answers to the most frequently asked questions regarding the new revolutionary SRAM Eagle Powertrain e-bike engine.


SRAM came out with a bomb this late September, namely the presentation of its engine after a long period of testing and lots of innovation. Here are the answers to the most frequently asked questions regarding this engine.

What is Eagle Powertrain?
Eagle Powertrain is the perfect integration of Eagle Transmission within a holistic EMTB system (made up of many individual parts). Eagle Powertrain allows for unrivaled system compatibility and integration and unique rider functionality.

What parts is the system made up of?
• Eagle Powertrain AXS Display Bridge
• Eagle Powertrain 630Wh / 720Wh battery
• Eagle Powertrain drive unit
• Speed ​​sensor and magnet
Speed ​​Ring Eagle Powertrain ring
• Eagle Powertrain display harnesses and cable
• Eagle Powertrain charging port
• Eagle Powertrain Battery Mount (C-Shape & Slide-In)
• Eagle Powertrain Battery Charger
• Eagle Transmission
• AXS Pod Controller

Additional components
• Extension Cord Eagle Powertrain for shifting
• RangeExtender 250Wh Eagle Powertrain
• RangeExtender Eagle Powertrain Bridge Cable
• Eagle Powertrain Y-cable

How does the Powertrain integrate into the AXS ecosystem?
Eagle Powertrain integrates perfectly into the AXS ecosystem and through the AXS Bridge display allows the use of wireless Pod controllers and full AXS communication. It also takes advantage of some specific features of the AXS app.

What is the power of the Eagle Powertrain drive unit?
The drive unit has a peak power of 680W and a torque of up to 90Nm.

What's different about an E-Bike with Eagle Transmission?
Only Eagle Powertrain allows for a full system integration approach with intuitive controls and clean handlebars, easily controlling the e-bike, Eagle Transmission and AXS seatpost. In addition, the combination of Eagle Powertrain and Eagle Transmission offers the rider a unique possibility to take advantage of the more robust automatic shifting and this same shifting without having to pedal.

What is the weight of the system?
• Drive unit: 2.9kg
• 630Wh battery: 3.1kg
• 720Wh battery: 4.1kg

What are the possible choices for the battery?
• 630Wh for frames with an open down tube
• 720Wh for frames with sliding insertion and closed down tube

Are the systems for Europe and North America different?
The components are the same, but Eagle Powertrain is specially configured to meet country-specific regulations. It assists the rider's pedaling up to a maximum speed of 25 km/h
in Europe and 20 mph (32 km/h) in North America.

Does the automatic shifting system lead to more efficient use of the engine?
Automatic shifting brings the rider to a smooth, appropriate pedaling cadence, which can improve the efficiency of riders pushing at a slower cadence. Furthermore, with automatic shifting active the initial pinion will be larger, which means lower consumption compared to starting with a high torque, characteristic of a lower cadence.

What happens if the main battery dies halfway through an outing?
With a percentage equal to 0 percent, the battery still offers sufficient capacity for two hours of autonomy for the lighting system and shifting, without pedaling assistance obviously.

How long does it take to charge the system?
Charging times with the standard 4A charger from 0 to 100 percent
• Battery 720Wh -> ~5 hours
• Battery 630Wh -> ~4.5 hours
• RangeExtender 250Wh -> ~2 hours

Will SRAM also offer automatic shifting for other E-MTB systems?
The shifting features are unique and specific to the SRAM Eagle Powertrain system.

Is it possible to integrate my Hammerhead or third-party equipment?
The SRAM Eagle Powertrain system features ANT+ LEV and PWR specifications and can be paired with a Hammerhead or third-party tools. This is the data accessible through the system protocol:
• Instantaneous speed
• Assistance methods
• Battery charge status
• Remaining autonomy
• Report in use
• Power expressed by the rider

What are the compatible lighting systems?
All front and rear lighting systems with 12V/24W specifications.

Can I use my bike without the Pod controllers?
The Eagle Powertrain system can only be used with Pod controllers.

Who takes care of maintenance and warranty?
The reference for riders is represented by the SRAM Service Locations or the bike brands that sell directly. Dealers with SRAM e-bike equipment can perform basic system diagnosis and maintenance.
03

Is it possible to update the system firmware from the AXS app?
The system can be updated through the AXS app like that of all other AXS components.

FUNCTIONS

What engine support modes does the Powertrain offer?
The system offers two modes, to simplify the driving experience as much as possible: Range and Rally. Range mode adjusts the system to allow longer rides by reducing power. Rally mode uses maximum power. Both modes can be fully customized by the rider through the AXS app.

What is automatic shifting?
Automatic shifting allows the rider to concentrate completely on riding and less on using the gearbox. Automatic Shifting checks the rider's pedaling cadence and
tends to keep it constant by shifting up and down the cassette, without the rider having to manually shift with the AXS Pod controllers.

Can I adjust automatic shifting based on my personal driving style?
Automatic Shifting can be customized by the rider depending on personal preferences in riding style and pedaling cadence. The system allows seven different adjustments so that every rider can find the perfect one for their needs.

What is Coast Shift? How does it work?
The Coast Shift system allows the rider to shift without pedaling. The system can rotate the chainring independently of the cranks to change gears when accelerating or decelerating due to braking or changes in the route. It allows you to intuitively switch to more agile gears when you are preparing to stop or to change gear quickly and precisely during a descent without the risk of pedaling empty.

How does the push function work?
Push mode is activated by simply pressing and holding the left Pod controller and slowly moves the bike. The push mode allows the rider to easily push the bike up steep paths or stairs, providing engine support up to a speed of 6 km/h.

What are the functions of the buttons on the AXS Pods?
With two Pod controllers there are four buttons dedicated to controlling the system.
• Top right button, single click: Shift outward
• Lower right button, single click: Shift inward
• Top right button, long press: automatic shifting On / Off
• Lower right button, long press:
pedaling cadence adjustment for automatic shifting.
• Top left button, single click:
adjustment of the assistance mode
• Bottom left button, click or long press: Reverb AXS
• Left top button, press e
pressure maintenance: push mode activation
05

How do I customize controllers?
You can configure your AXS controls through the AXS app. Connect to your system using the AXS app and configure shift direction, assist mode, seat post. Only the push mode cannot be customized (press and hold the top left button). For safety reasons, if you assign the top left button to the AXS Reverb seatpost, the boost mode functionality is removed.

SYSTEM / HARDWARE

What transmission types are compatible with the Powertrain?
To take advantage of all the features and benefits of the Powertrain, the system should be paired with SRAM XX, X0 or GX Eagle Transmission. The Powertrain can also be used with mechanical transmissions or Eagle AXS, but riders would thus lose the Auto Shift and Coast Shift functions if they did not use a Transmission group.

What is the engine platform?
Eagle Powertrain features a SRAM motor made in collaboration with Brose. For the hardware part we make use of the experience of an expert supplier, but the drive unit is programmed for optimization on E-MTBs and works exclusively with the Eagle Powertrain system.

The engine in a testing phase

Is the system compatible with a “range extender” battery?
For the Eagle Powertrain system SRAM offers a specific 250Wh RangeExtender.
The RangeExtender features a proprietary mounting system that allows you to use the RangeExtender or a water bottle on the frame as desired.

How does the system use the additional capacity of the RangeExtender?
When using the RangeExtender, the system uses the RangeExtender in Range assist mode and the main battery in Rally assist mode. This way we use both batteries in the most efficient way.

Can I remove the battery from the bike to recharge it?
Bikes with Eagle Powertrain will be available with both removable and non-removable batteries. For details on your specific frame, consult your bike manufacturer.

Why does the Speed ​​Ring ring magnet for the speed sensor have numerous magnets? Is the Center Lock version available?
More magnets offer better readout of the signal transmission, which allowed us to achieve fast and precise automatic shifting. The Center Lock version of the Speed ​​Ring is not available.

Can I use a crown with different teeth?
The system is optimized for the specific teeth intended for the bike as it arrives from the factory. It is not possible to modify the toothing of the crown.

Can I use another braking system other than SRAM?
The system is compatible with third-party brake systems. However, in combination with the SRAM Stealth brakes the system allows for the cleanest handlebars in the e-bike scene.

Is it possible to use another dropper post other than the RockShox Reverb AXS?
The system is compatible with mechanical dropper seatposts. However, some telescopic handler remote controls may interfere with the left Pod controller.

Can I use my previous AXS controllers with the original button or Rocker?
No. Eagle Powertrain is only compatible with the Pod controller due to the different and specific e-bike functions.

Do I need separate AXS batteries for my rear derailleur and AXS seat post?
The rear gearbox can be powered by the main battery with the use of the extension cord wiring. The Reverb AXS requires an AXS battery.

Is the Eagle Powertrain system compatible with Rock Shox Flight Attendant suspension?
Yes, Eagle Powertrain is compatible with the Flight Attendant. When paired with the RockShox Flight Attendant, the drive unit functions as a pedaling sensor.

APP / SOFTWARE

Which app should I use to set up the system?
Eagle Powertrain can be configured with the SRAM AXS app.

Do I need the app to pedal my bike?
The rider does not need the app to pedal the bike. However, the app has additional functions and allows the rider to customize the system.

Do I need to configure anything before pedaling?
No. With all AXS components matched, the bike is ready to ride.

Compared to other AXS systems, why can only some buttons be customized?
Due to legal and safety requirements, the button that activates the push mode cannot be customized.

What information and data regarding the exit can be retrieved through the app?
• AXS components matched with the display
• Template
• Serial number
• Hardware and firmware version
• Odometer drive unit
• State of charge of the components
• Component temperature
• Battery charge status, battery charging cycles, battery health status
• Diagnostic and error messages
• New firmware version available



Written by

[email protected] I am a fan of everything that has 2 wheels: at a young age I practiced road and track cycling (Italian Allievi champion). At the age of 18 I passed into the cross country competing at national/international level as an Under23. Past Elite, I made the choice to take things more lightly from a training point of view, and my love for gravity disciplines was born, training me as an FCI MTB instructor and guide. Now I have made passion my profession by managing 2 MTB centers on the island of Elba (Bike Center Elba and Elba MTB), creating the FANTAmtb and telling in an ironic but professional way everything that revolves around MTB thanks to 365mountainbike and 365TV (YouTube'PULITI dentro BIKER fuori').

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