By registering your bike within 90 days of purchase (valid for bicycles purchased on or after January 1, 2026), you gain access to a series of benefits designed to accompany you throughout the product's life cycle: greater protection, greater transparency, and concrete services that make a difference.
MyBikeService is available for the Haibike, Lapierre, Ghost, Raleigh, Batavus, Winora, Babboe, Koga and Sparta brands.
Everything in one digital space
Once registration is complete, your bike is connected to a personal digital environment where you will find:
- the main data of the vehicle
- the warranty conditions
- the history of assistance interventions
This system creates transparency from day one and makes it easier to manage the bike, both for daily use and in the event of a future resale.
Warranty extension included
Registration automatically activates a free extension of the commercial warranty, which is in addition to the legal warranty provided by law.
In detail:
- 5-year frame and fork warranty for Haibike, Lapierre, Ghost, Winora, Raleigh, Sparta and Babboe
- 10-year warranty on frame and fork for Batavus
- 25-year warranty on frame and fork for Koga
A concrete advantage that protects your investment in the long term.
Extra protection in case of an accident
Unexpected events can happen. Therefore, during the commercial warranty period, bicycles registered on MyBikeService benefit from a special offer: in the event of accident damage not covered by the warranty, the end user receives a 40% discount on spare parts, provided the bike has been used in accordance with its intended use.
Concrete support to quickly get back in the saddle and continue pedaling safely.
Flexible maintenance, even for do-it-yourselfers
Regular maintenance helps maintain high performance and extend the life of your bike. However, MyBikeService is designed to be flexible: even those who choose to perform maintenance themselves can benefit fully from the warranty, as long as the bike is registered.
Pre-delivery inspection and maintenance records are not required to maintain warranty validity, but are strongly recommended to maximize system performance and maintain complete documentation.
Digital support always available
A dedicated chatbot is available on the websites of participating brands to provide answers to technical and practical questions and, if necessary, direct you to the most appropriate retailer or service center.
A choice that looks to the future
Registering your bike on MyBikeService means choosing an approach geared towards durability, transparency, and the long-term value of your bike. The option to transfer the warranty in the event of resale, along with a digital history of service history, helps preserve the value of your bike even in the years following purchase.
Registration is free, simple and fast.
A benefit that lasts over time.
