Source: press release
Thanks to this tool you can equip your favorite bike with the components you like best and play with the color combinations of the frame. You can then order it from the site e
choose whether to have the bike delivered directly to your home or to the MDEpoint closest to you, where it will also be possible to feel the product with your hand and proceed to the classic form of purchase via
specialist dealer.
Among the salient features of the brand, we remember the suspension system called I-link. This virtual hub system is the foundation of the operation that MDE customers have enjoyed for years.
Fundamental in the MDE policy is to provide a chassis customization service. The buyer can modify the basic geometry of his bicycle (for example the steering angle, the length of the top tube) to maximize the feeling with his vehicle, through a service called "Rider Tuned Geometry". The craftsmanship is then denoted in the possibility of having customized colors to create the bike of your dreams.
Even the after-sales service is designed and cared for by those who use the bike every day.
- "Check your frame". This service is designed for all those who want to be sure of the conditions of their vehicle and continue to use it even after the end of the warranty. The offer is also valid for those who buy a used MDE and wish to have certainties in this regard. In fact, the service offers a complete check-up of the frame with possible repair and replacement of damaged parts. After the service the frame is returned to the owner, first or later, with a new guarantee.
- “Lifetime crash repostoment”. A service for which a frame damaged even beyond the warranty (or for reasons not attributable to replacement under warranty within its limits), gives the right to a reserved price list on the purchase of a new frame. This service can be used both by the first owners in possession of a regular purchase invoice and by anyone who has received a new guarantee following the "check your frame" service.
- “Revitalize your frame”. Thanks to this treatment, the frame, in addition to being controlled, is completely revitalized thanks to the replacement of all bearings and rotating parts. It is therefore repainted in the color chosen by the customer and returned with a new guarantee. Owners following the first can also take advantage of this opportunity.
- "Warranty" 2 years on new or revitalized MDE frames and components.
